Posts tagged with communication

How a hosted PBX works for you

July 1st, 2009

Communication is the cornerstone of every society. We have come a long way from the old days when we use postmen riding horses and carrier pigeons to deliver our messages. Today our level of communication exceeds normal boundaries, because we have a lot of means that we can use in order to get in touch with each other like phones, email, instant messengers and so on.

When it comes to understanding the processes that take place in order for us to communicate with someone that may be half way around the world or right next door, we tend to miss some facts. When it comes to the internet and computers, can you really know how exactly that machine can transform images and voice messages in 1s and 0s in order to reach the other side in an instant the same way as it left?

The technical process is somewhere beyond the average person’s level of understanding. However, there is a common language that we all use: benefits. The actual process and technicalities are not as interesting as how much something can do for us. For companies the best solution for communication is a hosted office phone system, and there are many benefits we can talk about.

In order to give you an insight on how it works, without the technical touch, think about phone operators in old movies. They moved around a bunch of wires in order to make connections to other phone lines. Well, basically, that is what a hosted PBX does, only it doesn’t use people, but circuit boards.

When it comes to customer information, there is nothing better than a hosted office phone system. By excluding all the connections, and sometimes wrong connections that a person makes, this is the best solution in order to inform the customer quickly and properly.

Apart from making connections, a hosted office phone system has a lot more advantages. Yes, it does offer a solution to make phone connections quickly, yes it does inform customers quickly, but there are a lot of other features that will blow your mind.

First of all, when we are talking about phone, we think about voice communications and that’s about it. Well, this is no longer the case, because when we are talking about hosted PBX, phone and voice communication is just a small part of it.

When someone calls your office and you are not there, the customer is usually obligated to call again later. But if you are not there again, the situation becomes disturbing. With a hosted PBX, the call can be routed directly to your cell phone without giving out your number.

Emails and voice mails also required a computer in order to read them. With the hosted PBX you are able to transfer your email services to your cell phone without the need of a computer. You are also able to have web conferences and many other communication tools wherever you go.

But these are not the only features that will interest you. A hosted office phone system has a lot more to offer and if you are interested in finding out all the information and how you can get your hands on such a service, be sure to visit fonagle.com.

Nobody wants to know exactly how a computer works, but everyone uses them. The same thing applies to the hosted PBX. Nobody is interested in the technical process, but with all the benefits that it encompasses, everyone will want a hosted office phone system for their company.

Project Management Made Easy with PeachyPeople.com

June 30th, 2009

Project management involves planning, organising and managing resources to bring about the successful completion of specific project goals and objectives. In today’s business environment more and more businesses are understanding that having the correct project management policies and protocols in place is fundamental in terms of success and improving performance and knowledge sharing capabilities of staff.

The management of projects is a powerful tool for selecting work, motivating staff, aligning technology with business and building customer relationship. Essentially those companies that have a vigorous project management system that is aligned to an organisations business strategy is the golden rule and will no doubt add immediate value to any business.

The main reason that a lot of companies do not implement a systemised project management system within their organisation is due to the fact that they perceive this process as being complex and too expensive and cannot acknowledge the value on the investment. One company that have taken the initiative on this and are at this time in the final stages of development of their unique solution is PeachyPeople.com. The PeachyPeople team have developed a simple and easy to use technology application that will help with the management of projects, tasks and people.

Their PeachyPeople.com technology application is the first of its kind to go to market and the first version is FREE for all those who sign up at www.peachypeople.com. The software development team at PeachyPeople.com had two main objectives in development of this application – One was to keep it simple and two was to make it easy to use for the end user. This will be revealed in the coming weeks when registrants begin to utilise the application.

A selection of the features that the PeachyPeople application will incorporate include a tool that will help with the management of projects and performance appraisal, file sharing, screen sharing and web meeting via webinars and web conferencing.

The PeachyPeople.com team are taking a community approach to their new offering and are at this time seeking professional individuals, industry experts and technology gurus to utilise the peachypeople.com application. These individuals will then be approached in an informal manner by the peachy team to gather feedback and comments that they may have after utilising the technology. Essentially the team will be asking what is good, not so good and what can be improved upon, in order to make the application as peachy as possible for the end user. If you would like to be part of the PeachyPeople.com community please sign up for a free account at www.peachypeople.com